BS Food
Privacy Policy
Privacy information for the BS Food B2B mandi, food trading, wholesale marketplace and service provider app.
This policy explains what information may be collected and how it is used when users access BS Food. The app is a business-to-business platform and its live features depend on the configured backend, approved account access and marketplace partners.
1. What BS Food does
BS Food is a B2B food and agricultural trading platform for farmers, mandis, wholesalers, vendors, contractors, service providers and procurement teams.
The app helps users view mandi and commodity information, browse products and services, create enquiries or RFQs, manage orders, track shipments, use provider workflows and communicate with relevant trade participants.
2. Information we may collect
Account and profile details such as name, business name, role, phone number, email address, organisation, preferred language and saved business preferences.
Marketplace activity such as enquiries, cart items, RFQs, bids, orders, wallet or payment-intent records, shipment records, support requests and service provider leads.
Device and app information needed to run the service, diagnose errors, secure the app and maintain session or preference state.
Voice input only when the user chooses to use speech-to-text. Microphone access is used to capture the spoken requirement and convert it into text through the device-supported speech recognition flow.
3. How we use information
To operate the B2B marketplace, match buyers with relevant suppliers or service providers, show rates and availability, process enquiries, support RFQs, manage order workflows and provide customer support.
To improve app reliability, detect misuse, maintain security, troubleshoot errors and keep user preferences available across sessions.
To contact users about their own enquiries, orders, service requests, account status, support tickets or important service updates.
4. Sharing and disclosure
We may share the minimum necessary trade details with farmers, sellers, buyers, service providers, logistics partners, payment or escrow providers and support teams when needed to complete a requested B2B workflow.
We do not sell personal information. We may disclose information when required by law, regulation, dispute handling, fraud prevention or platform security needs.
5. Payments, financial and KYC workflows
Some app screens may support wallet, payment-intent, escrow, KYC or settlement-related workflows for B2B trade. Actual payment collection and verification are handled only through the configured backend and approved providers.
BS Food does not ask users to enter card PINs, OTPs or bank passwords inside this privacy page. Users should share sensitive verification details only through official, trusted provider flows.
6. Data retention and deletion
We retain information for as long as needed to provide the service, maintain business records, resolve disputes, comply with legal obligations and protect the marketplace.
Users can request correction or deletion of account data by contacting support. Some records may be retained where required for legal, tax, security, dispute or audit reasons.
7. Children, ads, health and government use
BS Food is intended for business users and is not directed to children.
The app is not designed as a health, medical, government-service or political app. It does not contain third-party advertising features in the current release.
8. Security
We use reasonable technical and organisational measures to protect app and account data. No internet service can guarantee absolute security, so users should keep their account access secure and report suspicious activity.
9. Contact
For privacy, support, account or deletion requests, contact: support@bsfood.in
Business operator: BS Food / Gosotek Technology Private Limited, India.